![]() ![]() Make sure you get - and keep - the written confirmation. If you did, contact the company to cancel and get a refund. Make sure you didn’t get charged for something you don’t want.If something got added that you don’t want, make sure to remove it. Carefully review your order before completing a transaction.They may sign you up for a product or service. Even if you empty your cart and leave the site without completing your purchase, you still could have been enrolled in a subscription service. Watch what goes into your shopping cart.To help avoid unwanted services and charges when you shop online: Often, consumers would call Amazon’s customer service, only to be referred back to the website to cancel, making the process even more frustrating. These dark patterns also made it hard for people to cancel their Prime subscriptions by making them hunt for the right place to cancel online, and then click through complicated extra pages to cancel. The FTC says the company used a series of hurdles - known as “dark patterns” - to make it hard for customers to understand that they were starting a Prime subscription. Today, the FTC filed a lawsuit against Amazon, saying the company violated the law by enrolling people in its Amazon Prime subscription service without their permission, continuing to charge them, and making it hard to cancel. Read on to learn how to protect yourself from unwanted services and charges. But with sometimes lots of screens before you get to check-out, you could wind up signed up for a service without even knowing it. Online shopping can be convenient and easy. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.Money-Making Opportunities and Investments.Jobs and Making Money Show/hide Jobs and Making Money menu items.Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.Shopping and Donating Show/hide Shopping and Donating menu items. ![]()
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